You may pick-up or return/exchange your merchandise at any Omega Sports store location for FREE
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Return and Exchange Policy
We hope that you are excited about your order. Items purchased at OmegaSports.com may be returned either to a store or by mail, if your order is damaged, defective, or incorrectly shipped, we will replace it for you. If you are unsatisfied for any other reason, you may return your order for a full refund, minus the amount paid for shipping, or exchange it.
Final Sale Items
Final Sale means no returns or exchanges for other products(We are happy to exchange for a different size if available). We are unable to accept items that are purchased under our Final Sale policy back for return.
While we strive to keep all products in their original packaging this may not be the case for some Final Sale items. Rest assured that the product is authentic, new, and unused.
If you would like to exchange your item(s) you may return the original item and purchase a replacement with a new order on OmegaSports.com. We do not offer exchanges by mail. We will honor original order pricing on replacement orders. Please Contact Us with your replacement order number after ordering.
Returning your merchandise
Pack the item(s) securely in the original product packaging and use a separate box or package to protect the manufacturer's packaging (example: put shoe boxes inside another box to protect it). Also, include your Original Receipt or Packing List. If either of those are not available please note your order number on a piece of paper and include that with your shipment. Do not tape/adhere any paper/labels to the manufacturer's packaging, this may cause damage upon removal and will be subject to our restocking fees as stated below.
Address to Ship Returns/Exchanges
950 Revolution Mill Drive
Greensboro, NC 27405